Service beyond expectation
Brilliant customer service, exceptional levels of knowledge and local market insight.
Dealing with John was an absolute pleasure, beyond what we had expected and far above the usual level compared with other real estate agents. We have never experienced such honesty in any real estate negotiation process as what we did with John. He is the best in town, head and shoulders above the competition. And we know since we had been house hunting for some years.
As said, John was wonderful to deal with, it made the buying of our house a breeze.
He listened patiently to our needs and gave us impartial advice at all times. We always
felt that he is working on our side and looking after our best interests, which was extremely comforting. He kept us updated when suitable homes came on the market, often before the properties were listed online. Importantly, John was very supportive during the transaction process, kept us always well informed about the progress and made an extra effort to liaise with the vendor so we could work out a special agreement. Even after all the contract signing he remained in contact seeing how we were going with preparations for the move and met us to hand over keys.
Thus, if you are intending to sell or purchase a property in the Mid or Upper Blue Mountains then we would highly recommend you contact John. He certainly will not disappoint you.
Franz & Tamami