Franz & Tamami
Service beyond expectation
Brilliant customer service, exceptional levels of knowledge and local market insight.
Dealing with John was an absolute pleasure, beyond what we had expected and far above the usual level compared with other real estate agents. We have never experienced such honesty in any real estate negotiation process as what we did with John. He is the best in town, head and shoulders above the competition. And we know since we had been house hunting for some years.
As said, John was wonderful to deal with, it made the buying of our house a breeze.
He listened patiently to our needs and gave us impartial advice at all times. We always
felt that he is working on our side and looking after our best interests, which was extremely comforting. He kept us updated when suitable homes came on the market, often before the properties were listed online. Importantly, John was very supportive during the transaction process, kept us always well informed about the progress and made an extra effort to liaise with the vendor so we could work out a special agreement. Even after all the contract signing he remained in contact seeing how we were going with preparations for the move and met us to hand over keys.
Thus, if you are intending to sell or purchase a property in the Mid or Upper Blue Mountains then we would highly recommend you contact John. He certainly will not disappoint you.
Purchasers
David
I have just exchanged on the property in Katoomba and I found your buyers guide extremely useful and have referred to it on more than one occasion. I have found that most agents are not very open and honest about what your expectations and obligations are and want to lock you in at the point of making an offer.
Prospective Buyer
Jodi G.
John Chapman recently sold my home in six days! With only one open home, six days later I received an outstanding offer that I happily accepted. John is a perspicacious talent who knows the local market like the back of his hand and I believe this was the reason why both my homes have been sold by him so quickly and efficiently. His small, friendly agency feels more approachable than bigger, slick agencies. Thank you so much John, you’re a star!
Vendor
Kevin S.
I would like to compliment John Chapman and his staff for the very professional manner in which way they handled the sale of our property.
I would recommend him as an Agent for those looking for one with great local knowledge.
Vendor
Alicia B.
Great agent that goes above and beyond.
John was a fantastic agent to deal with, very professional and informative at all aspects of the sale.
I would highly recommend him and the effort that he went to with the sale of my property was highly regarded.
Vendor
Raelene
From the word go, John Chapman helped smooth the way to a successful sale. His knowledge of the industry is comprehensive, and his judgement sound.
John’s knowledge and experience of the industry was key to preparing and placing this property on the market. He was able to call on a team of people who helped prepare the property for sale and to keep things moving and keep everyone informed during some difficult situations. The end result was great – we sold within the first four weeks, despite recent bushfires, and a week of torrential rain. Highly recommended!